Your order is important to us. We make every effort to deliver your products as quickly as possible.
Orders placed Monday to Friday before 3pm will be shipped within 24 hours. The carrier used is determined by the order weight/volume and value of the order. Small, low value items will be shipped via Royal Mail. Large volume or high value items will be shipped via DPD courier, on a tracked and signed for 48 hour delivery service. A signature will be required for items that cannot be posted so please provide a contact telephone number and delivery instructions.
In the unlikely event that we have an issue with the product or stock level we will contact you within 1 working day. In all instances a confirmation e-mail will be issued notifying you that the item has been dispatched.
Items marked as 'Restricted Delivery'
Some items on our website will be marked as 'restricted delivery', this means the item can only be shipped to UK mainland addresses and we will be unable to ship to Scottish Highlands, Ireland, Isle of Wight as well as other UK Islands etc.
Items NOT Available for Shipping
Some items are not available for shipping and you will therefore be unable to add them to the basket. Bulky timber items have to be ordered through our store counter where a member of the team will talk through your requirements prior to booking out the product.
Due to handover restricitions on STIHL bladed items all Chainsaws, Hedge Trimmers and some Machinery attachments have to be purchased and handed over in person.
If you wish to purchase any product not available for shipping we recommend calling one of our Product Experts during opening hours on 01844 343663, we can however be contacted via our 'Contact Us' button which can be found on each product page.A local delivery service is available.
At Briants we offer a Local Delivery Service at very competitive rates. Delivery rates are available on our 'Contact Us' page and are based on the distance from our premises. All Local Deliveries are made on our own fleet of vehicles by one of our professional drivers.