Your order is important to us. We make every effort to deliver your products as quickly as possible.
Orders placed Monday to Friday before 3pm will be shipped within 24 hours (where the item is in stock). The carrier used is determined by the order weight and volume. Small, low value items will be shipped through Royal Mail on a 2nd Class service. Larger volume, high value items will be shipped via a tracked and signed for courier which operates a 48 hour delivery service. A signature will be required for items that cannot be posted so please provide a contact telephone number and delivery instructions.
Where the product is not kept on the shelf or is out of stock we will contact you with 1 working day. In all instances a confirmation e-mail will be issued notifying you that the item has been dispatched.
A local delivery service is also available for ‘Restricted Items’ which includes some machinery and the majority of our timber products. Local delivery charges are available on request, and are based on the distance from our premises. For a quote please contact 01844 343663 and discuss your requirements with one of our Sales team.